Pixel owners filling the Google Camera app with one-star review camera issues
Pixel smartphone users are facing problems due to apps crashing during an attempt to use the camera after a recent software update. Most of the users who are having problems use Pixel 2, but many others have reported problems while using Pixel smartphones. As a result, there are several posts on the Google support forum about the issues, and the Google Camera app is also flooding with One-Star reviews.
Over the past couple of months, several reports have popped up online of Pixel users unable to take photos because the camera app keeps crashing. google's Pixel lineup of smartphones is usually praised for its photography prowess. That was until recently, when many users began having issues even opening the camera app.
Most recently, affected users have taken to the Play Store to voice their complaints, leaving one-star reviews on the Google Camera app. A quick look at the Google Pixel support forums reveals thread after thread of users complaining of issues with the camera crashing, dating back as far as December 2019.
To make matters worse, the problem isn't limited to only the Google Camera app. While the majority of the complaints are for the Pixel 2, there is still a growing list of reports from owners of other Pixel models with the same camera issues.
Users are also reporting other apps such as Snapchat, Instagram, WhatsApp, and more crashing when attempting to use the camera as well.
Meanwhile, some users have had success in replacing their phones under warranty, while others outside the warranty period are less fortunate. They are being asked to do a factory reset of their phone, which has so far not been helpful, or to meet with a third party repair specialist, where camera replacement can run between $ 110 and $ 180.
Could this turn into Google's next class action? Earlier this year, the search giant began paying settlements for its last two phones. The first original Pixel smartphone had a hardware flaw with the microphone. The second compromise was due to another hardware flaw in the Nexus 6P, which leads to bootloop and battery issues.
Pixel smartphone users are facing problems due to apps crashing during an attempt to use the camera after a recent software update. Most of the users who are having problems use Pixel 2, but many others have reported problems while using Pixel smartphones. As a result, there are several posts on the Google support forum about the issues, and the Google Camera app is also flooding with One-Star reviews.
Over the past couple of months, several reports have popped up online of Pixel users unable to take photos because the camera app keeps crashing. google's Pixel lineup of smartphones is usually praised for its photography prowess. That was until recently, when many users began having issues even opening the camera app.
Most recently, affected users have taken to the Play Store to voice their complaints, leaving one-star reviews on the Google Camera app. A quick look at the Google Pixel support forums reveals thread after thread of users complaining of issues with the camera crashing, dating back as far as December 2019.
To make matters worse, the problem isn't limited to only the Google Camera app. While the majority of the complaints are for the Pixel 2, there is still a growing list of reports from owners of other Pixel models with the same camera issues.
Users are also reporting other apps such as Snapchat, Instagram, WhatsApp, and more crashing when attempting to use the camera as well.
Meanwhile, some users have had success in replacing their phones under warranty, while others outside the warranty period are less fortunate. They are being asked to do a factory reset of their phone, which has so far not been helpful, or to meet with a third party repair specialist, where camera replacement can run between $ 110 and $ 180.
Could this turn into Google's next class action? Earlier this year, the search giant began paying settlements for its last two phones. The first original Pixel smartphone had a hardware flaw with the microphone. The second compromise was due to another hardware flaw in the Nexus 6P, which leads to bootloop and battery issues.
